Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

According to the company, this opens a whole new horizon. It also means developers can bring their favorite coding agents ...

Now every app can have a contact centre thanks to Twilio so your problems can finally follow you around the internet.

Speaking at the Economic Club of Indiana on Thursday, local tech leader Scott Dorsey said Indiana needs to develop a higher ...

Olelo Intelligence, a Hawaii-based AI startup for trades, won the regional pitch competition and will compete for $1 million ...

Today at TDX, Salesforce (NYSE: CRM), the world’s #1 AI CRM, announced an expanded collaboration with Engine, a leading business travel platform trusted by more than 1 million travelers. Engine has ...

This week, a "Raccoon"-linked actor hit help desks, Eurail exposed 308K users, Fortinet patched critical flaws, Pushpaganda ...

After years of watching ChatGPT and Gemini hog the limelight, Apple is reportedly shipping a standalone Siri app, codenamed ...

Hillman highlights Teradata’s interoperability with AWS, Python-in-SQL, minimal data movement, open table formats, feature ...

Hackers claim 45 million records compromised as education publisher says “data does not contain sensitive information”; Have ...

Popular game developer Rockstar Games is among several new ShinyHunter claims, including Amtrak, McGraw Hill, and Hallmark ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents ...