Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Guidewire (NYSE: GWRE) today announced the launch of Guidewire ProNavigator, an AI assistant embedded in its core ...

The agreement is welcomed by Lebanon's president, while Israel's Benjamin Netanyahu says it presents a "historic" opportunity ...

According to a new study by management and technology consultancy BearingPoint, nearly all surveyed organizations have committed to science-based climate (SBTi) targets or plan to do so, but more than ...

Now every app can have a contact centre thanks to Twilio so your problems can finally follow you around the internet.

Towns and villages in southern Lebanon are being levelled by Israeli demolitions, satellite images and videos obtained by BBC ...

Policymakers must work with frontier AI labs to establish reporting requirements for security incidents similar to the one that Anthropic revealed in 2025. Effective disclosure will require consistent ...

What it means when oil prices split between now and the future. Brent crude has risen and fallen on escalating U.S.–Iran ...

Meta's ad-measurement updates - an AI-assisted Meta Pixel upgrade and a one-click setup path for Conversions API - are ...

Some boards consider cyber security an IT problem. Others see it as a cost. However, Dominic Grunden, CISO at PowerWater, ...

As an ecommerce business owner, you’re probably managing data across inventory lists, customer orders, and marketing campaign performance. For decades, ...

By integrating the capabilities of 1Neo-Connect, CHAMP’s dedicated ONE Record adoption solution, with Neurored, stakeholders ...